High Quality Performance Benchmarking Data on
Top Wealth Management Providers
Top Wealth Management Providers
Custom research can provide a lens, but the wealth management industry lacks a study that compares competitors across the board. We listened to our clients and found an opportunity to provide a viable, credible solution that meets their competitive benchmarking needs.
WealthMark™ was developed in response to industry demands for high quality benchmarking data on the top providers of wealth management services. With over 20 years of research experience in the High Net Worth (HNW) segment, we have built trusted relationships with some of the top providers of wealth management services.
After discussions with our client partners in the industry, the need for a holistic approach to assess performance became clear.
- In 2021, WealthMark™ was launched to provide core C/X metrics that are of interest to providers of wealth management providers across all asset classes.
- Our annual benchmarking study is fielded quarterly to provide quality results to a wide variety of wealth providers looking to understand how they compare to their peers and view performance trends over time.
- The study provides a true apples-to-apples comparison of providers as the data comes from one source, and feedback is gathered using a consistent methodology.
Looking for the latest market feedback from WealthMark™?
Download our free quarterly report, Technology & Wealth: How Each Generation Uses Technology to Manage Their Wealth.
Benchmarks Include:
- Overall Satisfaction
- Net Promoter Score®
- Loyalty Metrics via Commitment Model
- Primary Contact Performance
- Personnel Turnover
- Problem Occurrence
- Lead Provider
In addition to the annual benchmarking report, each quarter we report on relevant topics that are front of mind for wealth management providers and their clients. Our content reports include: the future of in-person contact, robo-advisors, cryptocurrency, generational wealth transfer, switching behavior, market volatility, and more.
Ensuring high quality data is our top priority. We employ several quality checks to ensure the data provides a solid benchmarking solution and respondents meet all necessary qualifications through our meticulous two-tiered respondent review process.
We invest in a robust number of participants each quarter to provide benchmarking data on many top providers nationwide. Data is not provided for any individual provider that does not meet our required minimum base size.
A key element of the WealthMark™ program is total transparency – we will inform subscribers about what data is available by provider type and individual provider prior to purchase.
For more information on WealthMark™ contact us at wealthmark@schmidtmr.com.